Privacy Policy
Last updated: 20 August 2026
MOOI Interior Studio (“MOOI”, “we”, “us” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store and protect information when you visit www.mooi.lk, contact us or enquire about our services.
1. Information We Collect
We may collect information that you provide directly to us, including:
Your name
Email address
Telephone number
Project location and project-related information
Details submitted through our contact or enquiry forms
Messages, documents, images or other information you voluntarily provide
When you visit our website, certain technical information may also be collected automatically, including:
Internet Protocol (IP) address
Browser and device type
Pages visited and time spent on the website
Referring website
Cookie and website usage information
2. How We Use Your Information
We may use the information collected to:
Respond to enquiries and consultation requests
Understand your design or project requirements
Prepare proposals, estimates or quotations
Communicate with you regarding our services or projects
Arrange meetings, site visits or consultations
Improve our website, services and customer experience
Maintain website security and prevent misuse
Meet applicable legal, regulatory and administrative requirements
We will not use your personal information for purposes unrelated to those described above without an appropriate reason or your consent.
3. Legal Basis for Processing
Where required by applicable law, we process personal information based on one or more of the following:
Your consent
Steps necessary to respond to your enquiry or enter into a service agreement
Performance of an agreement with you
Our legitimate business interests, provided they do not unfairly affect your rights
Compliance with legal or regulatory obligations
You may withdraw your consent at any time where processing is based on consent.
4. Cookies and Website Analytics
Our website may use cookies and similar technologies to provide essential website functions, remember preferences, maintain security and understand how visitors use the website.
Where analytics or third-party services are enabled, they may collect information such as your IP address, browser type, device information and website activity.
You can restrict or disable cookies through your browser settings. However, disabling essential cookies may affect the operation of certain website features.
5. Sharing Your Information
We may share limited personal information with trusted service providers who assist us with:
Website hosting and maintenance
Email and communication services
Website security and analytics
Professional, administrative or technical support
These parties may only use the information for the services they provide to us and are expected to protect it appropriately.
We do not sell or rent your personal information to third parties.
We may disclose information where required by law, regulation, legal proceedings or a lawful request from an authorised public authority.
6. International Data Processing
Some website, hosting, communication or technology service providers may process information outside Sri Lanka. Where this occurs, we will take reasonable steps to ensure that personal information is handled with appropriate safeguards and in accordance with applicable data-protection requirements.
7. Data Retention
We retain personal information only for as long as reasonably necessary to:
Respond to your enquiry
Provide the requested services
Maintain appropriate project and business records
Resolve disputes
Meet legal, accounting or regulatory obligations
Information that is no longer required will be securely deleted, anonymised or otherwise disposed of where reasonably possible.
8. Data Security
We use reasonable technical and organisational measures to protect personal information from unauthorised access, loss, misuse, alteration or disclosure.
However, no website, internet transmission or electronic storage system can be guaranteed to be completely secure.
9. Your Rights
Subject to applicable law, you may have the right to:
Request access to your personal information
Request correction or completion of inaccurate information
Request deletion of your personal information
Withdraw consent previously provided
Object to certain processing activities
Request a review of a decision based solely on automated processing
Submit a complaint or appeal to the relevant authority
MOOI does not currently use personal information to make decisions based solely on automated processing.
To exercise your rights, please contact us using the details below. We may need to verify your identity before completing a request.
10. Third-Party Websites and Social Media
Our website may contain links to third-party websites or social-media platforms. Their privacy practices are controlled by their respective operators.
MOOI is not responsible for the content, security or privacy practices of external websites. We recommend reviewing their privacy policies before providing personal information.
11. Children’s Privacy
Our website and services are not specifically directed at children. We do not knowingly collect personal information from children without appropriate consent from a parent or legal guardian.
12. Changes to This Privacy Policy
We may update this Privacy Policy when our website, services, technology or legal obligations change. Any revised version will be published on this page with an updated revision date.
13. Contact Us
If you have questions about this Privacy Policy or how MOOI handles your personal information, please contact us:
MOOI Interior Studio
Website: www.mooi.lk
Telephone: +94 77 399 4210
Contact form: www.mooi.lk/contact-us/
